Instagram DM Assistant

Role overview

Key details about the role, expectations, and working setup.

Opal Social Agency needs an Instagram DM assistant to handle inbound fan message routing, apply response templates for common inquiries, and maintain a daily DM activity log.

Responsibilities

Monitor Instagram DMs, apply response templates for common fan questions, route high-value leads to the sales chat team, and log daily DM volume and outcome notes.

Requirements

Good English, familiarity with Instagram DM workflows, reliable async availability, and comfort with daily log templates.

Nice to have

Creator-economy Instagram fan account experience and knowledge of traffic funnel routing from Instagram to OnlyFans or Fansly.

Skills, tools, and platform coverage

Skills

CoordinationReddit GrowthReportingRetentionSales ChattingSocial Media Growth

Software

BufferGoogle SheetsLaterNotionTelegram

Platforms

Instagram

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Hiring snapshot

EmployerOpal Social Agency

SeniorityJunior

Experience0+ years

Payment methodsPayPal, Wise

TimezoneRemote / US daytime overlap

CountryGlobal

Work typeFreelance, Full-time, Part-time, Shift-based

Top languageEnglish · Fluent

Payment and work setup

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