Fernanda Cruz (@fernanda-cruz)

Profile summary

Support operator experienced with community thread moderation, escalation routing, basic CRM tagging, and producing daily activity notes for creator operations leads.

Roles, skills, and platform coverage

Roles

Content PlannerVirtual AssistantChatter

Skills

CRMContent PlanningCoordinationCustomer ServiceData AnalysisReportingRetention

Software

AirtableDiscordGoogle SheetsNotionTelegram

Platforms

DiscordInstagramTelegramThreadsYouTube

Languages

English · FluentSpanish · Native

Work experience

Content Calendar Coordinator

Nova Social Studio

Start not published - Present

Coordinated monthly content calendars across creator accounts, tracked asset delivery, and produced scheduling update reports.

Portfolio

Case Study

Monthly Campaign Calendar Build

Designed a monthly campaign calendar covering content themes, asset delivery windows, and post dates.

None specified yet.

Availability and work preferences

AvailabilityAvailable

Weekly hours20-35 hrs / week

TimezoneAmerica/Mexico_City

Country🇲🇽 MX

Trust score0

Completeness95%

Top platformDiscord · Intermediate

Top languageEnglish · Fluent

Payment and engagement setup

Trust and public profile notes

Verified signals reviewed by OFMDesk are visible on the public profile.
Worker reputation signals are based on confirmed hiring records, employer feedback, and platform moderation history. OFMDesk does not guarantee future conduct, performance, or legal outcomes.
Skills are public, but none currently carry a verified marker.
The profile includes a hiring-focused headline for faster scanning.
1 public work-experience entry is available for review.